PRICE MATCH GUARANTEE

At Stihl Shop Payneham, we aim to deliver the best service at the best price.

Our Price Match Guarantee (PMG) means that if you find a lower priced identical stocked item that’s in stock with a competitor (even if it’s on sale), we will match it and offer 5% off your second fully-priced item.

How do I obtain the Price Match Guarantee?

It’s as easy as 1,2,3. You can obtain the PMG by visiting us in-store or by emailing us. You will need to provide us a copy of the price and date from a catalogue clipping, screenshot on your phone, web page or similar.

What items does the PMG apply to?

Our guarantee applies to all identical products and services with identical warranties that are:

  • stocked at Stihl Shop Payneham
  • in stock at our competitor; and
  • not excluded from the PMG (see below).

What items are excluded from the PMG?

  • Cashback and coupon offers (i.e. supplier cashback or reduced price available via paper coupon or electronic codeword)
  • Commercial quantities and pricing (i.e. a reduced price not available to the public)
  • Stock liquidations (i.e. competitor clearance products or goods sold by a business placed into receivership)

What about online stores?

Our PMG includes products at competitor’s online stores but, as with any other kind of store, the item must be identical and in stock. When assessing the PMG from online stores we also take into account the added cost of delivery to your location (if any). If the identical, in stock product can be purchased and delivered to your location via an online store for a total price lower than the one we are offering, we will match that total price and offer the additional 5% discount on your second item purchased.

For further information please visit us in-store and we will be able to assist you with your query.